FREQUENTLY ASKED QUESTIONS
Your tub can be filled with hot or cold water from an outside tap, or with an adaptor from your kitchen or bathroom. You will need to supply the hose pipe and fill the tub yourself. We have some tap adaptors for inside taps, but please bear in mind they do not fit all taps.
The hot tubs heat up to 40 degrees – they can be made cooler if desired.
It takes around 30mins to setup and from 2 to 3 hours to fill the hot tub with water, depending on your water pressure.
Yes as long as supervised by an adult at all times. We recommend children that can not swim/ touch the floor of the hot tub wear arm bands / swimming float.
Level surface just over 2.5 x 2.5 meters, and a tap and power supply within 10 metres.
We will deliver the hot tub on your chosen date at a time to suit you. We will contact you close to your booking date to arrange a time.
The hot tub will stay comfortably warm for up to 4 hours if being used, dependent on outside temperature and bubble usage. The heater will run continuously unless using the bubbles to maintain the temperature for as long as possible.
You can check availability and book directly through our website on our booking page, which you can find by clicking here.
Only outdoor use, sorry! Trust us, it’s for your home’s safety!
As the hot tubs are inflatable there will be up problem setting up anywhere you want. We will inflate the hot tub once you are happy with where you want to put it.
You can book for a minimum of 5 days and a maximum of 20 days. If you prefer the tub were collected earlier just let us know in the notes section of the booking page, however the price will remain the same.
Please pull the plug or siphon the water before we arrive (click here to watch a video on how to do it).
We’ve calculated on average it will cost just over £3 of water on the metre, and £2 on your electricity bill for every 24 hours of running time.
An additional delivery charge may be required to cover petrol, staffing & time cost, due to the large area we cover.
Please click here to view all delivery postcodes & charges.
We are sorry, we do not deliver to postcodes that are not listed on the sheet above.
We will collect the hot tub before 5pm on the last day of your booking. We will empty the tub, collect the equipment and be out of your hair in around 30 minutes.
We understand that sometimes plans change, or unforeseen circumstances arise, therefore if you wish to cancel 2 weeks before your booking date you will receive a full refund of your hot tub hire deposit. If you cancel after this time you may lose your deposit.
We do not take a damage deposit on delivery, however by agreeing to our terms and conditions and booking with you, if the hot tub or equipment are damaged in any way you will be liable for the costs of repair up to £250.
You will need to add certain chemicals to the water to maintain it’s quality if you are booking over a few days. We will provide full instructions and demonstrate what you need to do to ensure you get the most fun out of your hot tub!
All bookings are completed through our online booking system. It’s really simple – you select the days you wish to rent the tub, enter your details and secure the booking with a deposit of only £20. The remaining balance is to be paid cash on delivery.
Our tubs will fit 8 adults comfortably.
There is nothing better than being sat in a steamy hot tub with the rain coming down. The rain shouldn’t be a concern for the hot tub.
You can add a pop-up style 3 metre x 3 metre gazebo at the checkout for an additional £40, or £50 if you would like side panels too. Gazebo hire must be on grass to be pegged securely down.
Select one by adding one on the “Add a Gazebo?” section on the booking form.
The booking party will be held liable for any damages. Please read our terms and conditions thoroughly to avoid any doubt.
Chlorine is used to keep the water clean and healthy. If you hire for a longer than a week, additional pH adjusters may need to added. However, full training will be provided, with demonstrations, on how to maintain your hot tub throughout the time it is with you.
Our hot tubs are thoroughly cleaned at the end of each booking. Whilst the tub is being emptied we will complete a deep clean of the tubs sides and floor.
No sorry! We only deliver to customer’s own homes. This is due to the difficulties we have faced previously with arranging deliveries and collections.
Can’t find the answer?
Contact us on 0113 415 5542 or use the contact form below.
Contact us on 0113 415 5542 or use the contact form below.
